Verifiable IDs for support workers visiting participants
NDIS providers manage distributed workforces visiting participants in their homes. CaptrID replaces the photo chase with self-service submission, central approval, and digital wallet IDs that participants can verify on the spot — no app required.
Sound familiar?
- Support workers are distributed across locations, visiting participants in their homes — there is no central office to line them up for badge photos.
- Participants and families have no easy way to verify a worker is who they say they are when they arrive at the door.
- Staff and contractors change frequently, making physical badges expensive and impossible to keep current.
- Collecting staff photos is manual and messy — chasing people via email, shared folders, or during inductions that happen across different sites.
- NDIS audits require evidence of worker identification processes, but your current approach is informal and undocumented.
How CaptrID helps
Self-upload links for distributed workers
Send a secure link to each support worker. They upload their photo from any device — no app, no account, no chasing. You approve centrally.
Verifiable digital IDs in Apple and Google Wallet
Issue wallet IDs with QR codes. Participants or families scan to verify identity on the spot — no app required on either side. Instant trust at the door.
Roster management that stays current
Maintain a persistent staff roster. Import from CSV or sync from your directory. Track photo status across the organisation. New starters get credentialed on day one.
Offline capture for community settings
Capture photos at group homes, community centres, or remote locations without Wi-Fi. The app syncs when connectivity returns.
Automatic expiry and revocation
Set validity periods on digital IDs. Auto-expire credentials for short-term contractors. Revoke instantly when a worker leaves — no physical card to recover.
Audit-ready from day one
Every photo capture, approval, and credential issuance is logged with timestamps and user attribution. Configurable data retention and right-to-deletion tools built in.
Recommended plan: Pro (A$149/mo)
Key features for your use case:
- Self-Upload Links
- Wallet IDs
- QR Verification
- Offline Capture
- Auto-Expiry
- Audit Trail
See it in action
Try our interactive demo — enter your email and receive a real digital ID in your Apple or Google Wallet in under 2 minutes.
Try the interactive demoReady to issue your first credential?
Start a 14-day free trial. No credit card required.